Terms of service

Terms & Services

Welcome to Ergoroot.
These Terms & Services (“Terms”) govern your use of our website https://ergoroot.com and any purchases made through it. By accessing our website or placing an order, you agree to be bound by these Terms.


1. About Us

Ergoroot operates an online retail store offering ergonomic and lifestyle products.
For any queries, you may contact us at:

📧 support@ergoroot.com


2. Eligibility

To use this website and place orders, you must:

  • Be at least 18 years old, or

  • Have permission from a parent or legal guardian


3. Products & Information

We make every effort to ensure product descriptions, images, and pricing are accurate.
However:

  • Colours and appearance may vary due to screen settings

  • Product information is provided for general use and does not constitute medical advice

We reserve the right to update product information without prior notice.


4. Pricing & Payments

  • All prices are displayed in the applicable currency on the website

  • Prices may change at any time without notice

  • Payments are processed securely through third-party payment providers

  • Ergoroot does not store full payment card details


5. Orders & Acceptance

  • Placing an order constitutes an offer to purchase

  • Orders are accepted only once confirmation is issued by us

  • We reserve the right to cancel or refuse any order due to stock issues, pricing errors, or suspected fraud

If payment has been taken, a full refund will be issued where applicable.


6. Shipping & Delivery

  • Delivery timelines are estimates and may vary

  • Ergoroot is not responsible for delays caused by courier services, customs, or external factors

  • Risk of loss passes to the customer upon delivery


7. Returns & Refunds

Returns and refunds are governed by our Return Policy, which forms part of these Terms.
Please review the Return Policy available on our website for full details.


8. Intellectual Property

All content on this website, including text, images, logos, designs, and trademarks, is the property of Ergoroot or its licensors.
You may not copy, reproduce, or distribute any content without written permission.


9. Prohibited Use

You agree not to:

  • Use the website for unlawful purposes

  • Interfere with website security or functionality

  • Attempt to gain unauthorised access to systems or data

  • Use our content for commercial purposes without permission


10. Limitation of Liability

To the maximum extent permitted by UK law:

  • Ergoroot shall not be liable for indirect, incidental, or consequential damages

  • Our total liability shall not exceed the amount paid for the product in question

Nothing in these Terms limits your statutory consumer rights.


11. Disclaimer

Products sold by Ergoroot are not intended to diagnose, treat, cure, or prevent any medical condition.
Always consult a qualified professional for medical concerns.


12. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect and use personal data.


13. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.


14. Changes to These Terms

We may update these Terms at any time.
Changes will take effect immediately upon being posted on this page.


15. Contact Us

For any questions regarding these Terms & Services, please contact:

📧 support@ergoroot.com